Digital Products
Due to the nature of our products, there are no refunds, returns or exchanges. Digital products are instant downloads and are yours to keep without a way to “return” or “exchange” the items, since once you receive a copy, its yours until you delete it.
VIP Days
If you or MelodieFaery (company) is sick, without power, or unable to meet their scheduled time for any reason, all possible avenues will be made to try to reschedule the VIP Day.
If the parties cannot agree on a day, then a refund will be issued as the service was not completed.
VA Services
When signing up for VA services from the Company, a contract will be signed. Either party can discontinue service with a 30 day notice in writing. No refunds will be issued, as all work will be completed at the end of the 30 day notice, leaving no services unfilled.
Need Help?
Contact us at melodie@melodiefaery.com for questions related to your digital products.